Refund Policy.
A & E Ventures, LLC
Operating as Andy Bird Builds
This Refund Policy applies to all products, courses, digital downloads, and membership programs offered by A & E Ventures, LLC, doing business as Andy Bird Builds, including but not limited to The CNC Side Hustle, The CNC Kickstart, and Live Group Coaching.
By purchasing any product or service, you agree to the terms below.
ONLINE COURSES
(The CNC Side Hustle, The CNC Kickstart, and other standalone courses)
We offer a 30-day money-back guarantee on all online courses.
If you are not satisfied with your purchase for any reason within 30 days of enrollment, contact us at [email protected] and we will issue a full refund.
No refunds will be issued after the 30-day period.
MEMBERSHIP PROGRAMS
(Live Group Coaching and all subscription-based offerings)
Membership fees are non-refundable.
Members receive immediate access to digital content, coaching, community benefits, and ongoing resources, which cannot be returned or revoked once delivered.
While we do not offer refunds on membership payments, we want you to have a positive experience.
If you are unhappy with your membership for any reason, reach out to us at [email protected] and we will work with you to make it right, whether that means helping you get unstuck, providing guidance, or supporting you with additional resources.
Cancellation Policy
You may cancel your membership at any time, and cancellation will stop future billing.
You will retain access to the membership until the end of your current billing cycle.
DIGITAL PROJECT FILES
All digital project files are non-refundable.
These files are delivered instantly, and access cannot be revoked after downloading.
DIGITAL BUSINESS GUIDES
Digital Business Guides are eligible for a full refund within 14 days of purchase.
If you are not satisfied, contact [email protected] for assistance.
BILLING ERRORS OR DUPLICATE CHARGES
If you believe you were charged in error or charged more than once, contact us immediately.
Any verifiable billing errors will be corrected promptly.
CHARGEBACKS AND PAYMENT DISPUTES
Because our refund terms are clearly stated and agreed to at checkout:
- Chargebacks that fall outside this policy may be disputed
- Proof of access, downloads, and usage may be submitted to the payment processor
Please contact us first to resolve any billing concerns quickly.
CONTACT US
If you have any questions about this Refund Policy, contact:
By email: [email protected]
By mail: Andy Bird Builds
1811 N. Dixie Ave
Ste 104 PMB #373
Elizabethtown, KY 42701